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Monday, February 24, 2025

Building the next generation of marketing in the age of AI: Know what modern customers want

Modern customers want authenticity and personal ties in marketing. Marketing 3.0 uses AI and data to connect consumers with digital communities to create true interactions. Future community- and authenticity-based marketing techniques depend on effective content management.

In Marketing 3.0, the focus shifts from simply controlling the narrative to collaborating with this digital community. It’s not enough to just send out your message; you need to really engage with people who can carry your voice further – like digital influencers and everyday consumers. And it’s not about telling them what to say. It’s about working together, building something bigger.

The evolution of consumer media preferences has changed, with people looking more to influencers, user-generated content, and what their friends and family share on social media. This change is clear among younger folks and in smaller cities, where smartphones and social media are the main gateways to what is happening out there. For brands, this means it’s time to think community-first in the digital world.

A personal awakening in the creator economy has led to a shift in the traditional marketing approach, treating digital spaces as mere extensions of traditional ads. The key lies not in exerting control but in embracing collaboration, forging new partnerships, and genuinely connecting with the audience.

Technology, especially AI and data, will completely change how we do marketing. It is not just an addition; it is a fundamental shift in how we approach marketing. We can now discover and find the right people online who can really get our message out there. We can anticipate which messages will resonate and manage content that is engaging and shareable. AI empowers brands to not only co-create content with digital communities but also to build and grow these communities using real-time insights.

In this future, brand interaction with digital communities will shift from directive to collaborative. It’s about active engagement and understanding the dynamics of your digital audience. Effective social listening is key, enabling you to understand and connect with all those affiliated with your brand – supporters, followers, and advocates. It is about creating channels that facilitate two-way communication, reflecting your community’s voice in your brand’s narrative and considering them an integral part of your brand identity.

The power of collaboration is essential. Tools that help you work together with everyone in your digital space, not just those who can do big budget productions. With AI, we can make all this happen without splurging on costly productions.

Imagine creating AI influencers, who could take your message even further, reaching people in new and exciting ways. This shift towards effective digital communities is central to future marketing strategies. Marketing is now about creating real, personalized connections that align with modern consumer behavior. As the founder of galleri5, the essence of influence is clear: it is rooted in community and authenticity.

Conclusion

Marketing has evolved significantly in the modern era, with customers seeking authenticity and personal connections. The shift towards Marketing 3.0 involves collaborating with a digitally-connected community, including current customers, potential customers, supporters, and social media followers. The focus is not on controlling the narrative but on engaging with digital influencers and everyday consumers. The evolution of consumer media preferences has led to a shift in traditional marketing approaches, treating digital spaces as extensions of traditional ads. Technology, particularly AI and data, will change how we do marketing by enabling brands to discover and find the right people online to get their message out there. Effective social listening is key, and channels that facilitate two-way communication are essential. The power of collaboration is essential, and AI can help create AI influencers that reach people in new ways. Marketing is now about creating personalized connections that align with modern consumer behavior.

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