Due to Google Message Router (GMR) overload, some Gmail users experienced email delays. Google has rectified the issue. Google will produce a detailed incident report on the September issue.
Google confirmed a Gmail issue affecting email delays for some users. The business is examining the issue and has fixed it for most users. A number of Gmail users experienced email delivery delays on November 30. Google quickly acknowledged the error and promised a repair.
Google’s initial study blamed a Google Message Router overload for the delay. Google announced on its support page that it will produce a full incident report explaining the core cause in the coming days.
Resolution and Google Apology
The company resolved the issue and apologized for the service disruption. After the brief setback, most users were able to send emails within hours.
During the brief outage, Google informed consumers that delayed emails will be automatically retried. Deliveries of these delayed emails were expected within two hours.
This incident follows a September Google Cloud outage that affected Gmail, Google Drive, and YouTube. The company said it will keep improving its systems and services to avoid similar outages.
Google and Canada have reached an agreement on a new law requiring large internet companies to split advertising money with news publishers. Google had threatened to remove news stories from its search results owing to this online news law, but this deal prevents that.
Conclusion
Google is investigating a Gmail issue that delays email delivery for some customers. Overloading Google Message Router caused the delay. Google will issue a detailed incident report including the root cause in the coming days. The company resolved the issue and apologized for the service disruption. Most users successfully sent emails within hours. Google promised to automatically retry and deliver older emails within two hours. This follows a September Google Cloud outage that affected Gmail, Google Drive, and YouTube. The organization will keep improving its infrastructure and services to avoid outages. Canada and Google also agreed to split advertising money with news publishers under a new rule.
