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Thursday, June 20, 2024

Jugalbandi chatbot: Know how this next-gen AI is helping Indian villagers gain easier access to government services

Jugalbandi is a new smartphone chatbot with generative Artificial intelligence (AI) that is helping Indian villagers gain easier access to government services. It understands spoken and written multilingual inquiries and converts English program information into local language.

One farmer wanted help getting pensions for his elderly parents. Another asked why his government aid payments unexpectedly ceased and how to reinstate them. University students required scholarships. They all used Jugalbandi, a new smartphone chatbot with generative AI, for government help. It understands spoken and written multilingual inquiries. It converts English program information into local language.

English is the official language of India, yet only 11% of the 1.4 billion people speak it. Some official papers are in Hindi, spoken by 57% of Indians. Language hurdles prevent many from using government services.

The Jugalbandi chatbot is a new smartphone chatbot with generative AI that has been used to provide government help in a dry agricultural community south of New Delhi. It understands spoken and written multilingual inquiries and converts English program information into local language.

English is the official language of India, yet only 11% of the 1.4 billion people speak it. Some official papers are in Hindi, spoken by 57% of Indians. The chatbot is young, but it could one day provide all Indians with local language information on their phones instead of having to wait in line at the community service center.

AI4Bharat language and reasoning models fuel the Jugalbandi AI assistant, which is a duet when two musicians improvise. The duet is the user’s chatbot discussion on WhatsApp, a popular Indian messaging app. Jugalbandi is an AI chatbot that synthesises massive data sets to produce text, graphics, and more.

It is part of the fast-growing field of generative AI technologies that synthesis massive data sets to produce text, graphics, and more. Azure OpenAI Service protects data with responsible AI protections that block improper information.

Since April, Jugalbandi has expanded to cover 10 of India’s 22 official languages and 171 of 20,000 government programs. In the future, such chatbots might be utilized for every interaction between a person and an institution, whether a patient seeking medical information in Urdu or someone collecting English-language court records in Tamil.

India offers many social and government initiatives with different needs, such as Aadhaar, a 12-digit biometric identity system, a digital payments Unified Payments Interface, and Bhashini, a digital public good for linguistic solutions. An ecosystem of start-ups, business, academia, and government will use new technologies like AI to produce products and services for Indians to use the internet and digital services in their own language.

Jugalbandi is a chatbot developed by AI4Bharat and OpenNyAI to help language-impaired tech users. It utilizes Azure OpenAI Service GPT models, which can make mistakes. Gram Vaani, a Delhi-based social organization, has worked with farmers for years, delivering agricultural news and a software platform for aid and concerns using basic telephones.

Jugalbandi can scale a lot of our work, and volunteers are testing the chatbot for Mobile Vaani integration. Biwan farmer Abdullah Khan, 26, uses Jugalbandi to inform fellow farmers about government financial support programs. Raman of AI4Bharat forecasts faster chatbot adoption as more people find uses for it.

OpenNyAI’s chatbot is helping Bengaluru’s domestic workers and garbage collectors understand their legal rights.

Newsdesk

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