Captain Klaus Goersch is Air India’s new COO and EVP, handling flight operations, engineering, ground operations, Integrated Operations Control, and cabin crew. Current COO, R S Sandhu will serve as advisor…
Captain Klaus Goersch, a former British Airways and Air Canada executive, is Air India’s newly hired COO, EVP. Captain Goersch, a qualified Being 777/787 pilot, will manage AI’s flight operations, engineering, ground operations, IOCC, and cabin crew.
The current chief of operations, Captain R S Sandhu, who had extended his service with Air India beyond his superannuation date, will become an advisor, focusing on harmonising the four Tata airlines’ operating procedures, the Airbus A350 entry-into-service program, and Air India’s new training academy.
Captain Manish Uppal, who joined from Air Asia India a few months ago, is now senior VP-flight operations, while Captain Henry Donohoe will become senior VP safety, security, and quality and include emergency response.
So Rajesh Dogra may oversee all user interfaces, Sandeep Verma’s inflight product and service design tasks will shift to his customer experience portfolio.
Conclusion
Captain Klaus Goersch, a former British Airways and Air Canada executive, is Air India’s new COO, and EVP. AI’s flight operations, engineering, ground operations, IOCC, and cabin crew will be managed by Goersch. Captain R S Sandhu will advise Tata Airlines on harmonising operations and creating a training academy. Captain Manish Uppal will be senior VP-flight operations, while Captain Henry Donohoe will add emergency response to corporate safety, security, and quality.
