Microsoft slashed 276 customer care, support, and sales jobs. The company employs 220,000 worldwide.
The focus of Microsoft’s most recent wave of layoffs, which included 276 workers, was on the customer service, support, and sales departments. According to sources from Geek Wire, these job losses go beyond the 10,000 global layoffs already announced by Microsoft on January 18. According to a Worker Adjustment and Retraining Notification (WARN), 210 employees at Microsoft’s Bellevue and Redmond offices will be affected by the majority of the layoffs, which were carried out in Washington State. An additional 66 virtual employees will also be impacted.
The customer assistance and sales roles across multiple departments inside the organization appear to have been the main targets of the downsizing. Microsoft’s representative stated that personnel and organizational changes are routine.
The spokesman stated, “We will continue to prioritize and invest in strategic growth areas for our future and in support of our customers and partners.” Numerous posts on LinkedIn, the top professional networking site, revealed layoffs targeted primarily at customer service and sales positions. This suggests that Microsoft is taking a more focused effort to matching its staff with its changing business requirements.
Microsoft terminated 158 jobs earlier in May in Washington State, which were distinct from the 10,000 job losses that were previously revealed. This year’s layoffs hit 2,700 Seattle-area workers, according to reports.
Microsoft CEO Satya Nadella announced his goal to slash 10,000 jobs by the end of FY 23’s third quarter. Microsoft employed 220,000 workers worldwide at the start of this year…
Conclusion:-
Microsoft slashed 276 customer care, support, and sales jobs. These layoffs exceed January 18’s 10,000 worldwide layoffs. Washington State had the most layoffs, with 210 and 66 virtual employees. Customer service and sales positions are downsized across departments. Microsoft’s representative said they often make personnel and organizational changes and will continue to invest in important growth areas.
LinkedIn showed layoffs in customer support and sales, suggesting Microsoft is focusing on matching workers with shifting company needs. This year, Microsoft laid off 158 Washington State workers, including 2,700 in Seattle. Microsoft CEO Satya Nadella aims to reduce 10,000 jobs by FY 23.
