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WhatsApp enforces restrictions on over 69 lakh accounts in India; But why

WhatsApp restricted 6,934,000 accounts in India in December 2023. The company took the step after getting 16,366 complaints.

Meta-owned WhatsApp took action against a record 69 lakh problematic Indian accounts in December 2023 under the new IT Rules 2021, the firm said on Monday.

Between December 1 and 31, WhatsApp restricted 6,934,000 accounts. Interestingly, 1,658,000 accounts were precautionarily banned without user reports.

The messaging WhatsApp, with over 500 million Indian users, received a record 16,366 complaints in December. WhatsApp addressed 13 reports. Depending on user reports, “Accounts Actioned” may involve banning or restoring an account.

WhatsApp stressed that its user safety report details user complaints and platform responses. The report includes user complaints and WhatsApp’s proactive usage prevention actions.

The Indian government created the Grievance Appellate Committee (GAC) to address content-related social media complaints. The GAC hears user appeals of social media platform rulings.

WhatsApp removed over 71 lakh problematic Indian accounts in November.

WhatsApp led end-to-end encrypted messaging services in abuse prevention. A dedicated team of engineers, data scientists, analysts, researchers, and law enforcement, online safety, and technology professionals oversees safety aspects on the site.

Conclusion

WhatsApp, owned by Meta, restricted 6,934,000 of 69 lakh problematic Indian accounts in December 2023. The company got 16,366 complaints, 13 of which were corrective. WhatsApp’s user safety report details complaints and measures. The Indian government created the Grievance Appellate Committee (GAC) for content issues. WhatsApp’s engineers, data scientists, analysts, researchers, and law enforcement, online safety, and technology specialists spearhead the fight against abuse.

Nitin Gohil Author of Times Applaud
Nitin Gohil

A Mumbai-based tech professional with a passion for writing about his field: through his columns and blogs, he loves exploring and sharing insights on the latest trends, innovations, and challenges in technology, designing and integrating marketing communication strategies, client management, and analytics. His favourite quote is, "Let's dive into the fascinating world of tech together."

Nitin Gohil
A Mumbai-based tech professional with a passion for writing about his field: through his columns and blogs, he loves exploring and sharing insights on the latest trends, innovations, and challenges in technology, designing and integrating marketing communication strategies, client management, and analytics. His favourite quote is, "Let's dive into the fascinating world of tech together."

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