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India’s top 7 customer support companies in 2022 you must know about

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Customer support refers to the act of providing customer service that prioritizes clients with specific needs and provides a service connected to it. Find out India’s top 7 customer service companies in 2022.

In customer support, a group of people provides assistance to customers all over the world anytime they have a problem or issue with a company’s product or service. One of the primary goals of this service is to ensure that people’s concerns are resolved whenever they contact customer service.

Customer assistance is regarded as the heart of every firm that claims to be a customer-centric corporation in India. The main concept is to take all of the key information and expertise that conveniently supports the customer support activities. Because various people may have different types of difficulties, customer service provides solutions for all of them. While most businesses provide customer service, not all of them require customer assistance.

The primary distinction between customer support and customer service is that customer support has a staff that assists you in resolving any type of technical difficulty. Client service helps to generate stronger and better relationships while also building a real partnership in the long term for both the customer and the other party.

Here are India’s top seven customer service companies in 2022 you must know about:

1. MattsenKumar, LLC

This is one location that has been identified as a rapidly increasing business process using the action of outsourcing. Mike Mattsen and Aarati Kumar, two well-known industry veterans, formed it. This organization has delivery centers in the cities of Gurugram and Jaipur. The company’s fundamental mission is to provide high quality services to their clients, with the ultimate focus on their data protection.

2. Helpware

This organization was created in 2015, and it employs all of the most recent ways in the finest of the outsourcing market. The organization has been developing amazing cultures in their offices and offering their clients with benefits that may be utilised in the long run. Helpware’s crew works with tremendous devotion, attentiveness, and hard effort and perceives people’s problems from their perspective.

3. Unity Communications

Unity Communications primarily offers cloud consulting in addition to IT strategy. The organization operates with a total of 28 people and has been providing excellent service to their consumers. They have gained a large number of clients over time, including MSPs, Wireless Watchdogs, and RingCentral. Many firms that use their services throughout the world have ranked this company as the finest.

4. Global Response

This is a contact center firm that was founded in 1974. The team has around 450 individuals and provides services such as contacts, communications, incoming processing, and order processing. Lacoste, MoMa, and Crate&Barrel are among the company’s well-known clientele.

5.  Go4Customer

It is a corporation that is in the process of outsourcing and has a contact center in Noida. The firm has additional offices in different locations in India and has been working with them since 2004. Go4Customer’s staff consists of over 200 specialists who have been delivering voice or non-voice call and back-office services for years.

6. Ansafone

It is a voice services provider firm that was created in 1970 and has a workforce of 250 people. The firm provides representatives for several government subcontractors, and its clients consistently receive positive feedback on their services.  It is regarded as a one-stop shop for all types of assistance due to their reliable connections and assistance.

7. Simply Contact

It is an exceptional type of customer support outsourcing organization. It was created in 2015, has over 400 full-time team members, and offers the most efficient services. The primary purpose of this organization is to provide excellent customer service while boosting both revenue and client numbers.

Taushif Patel

Taushif Patel is a Author and Entrepreneur with 20 years of media industry experience. He is the co-founder of Target Media and publisher of INSPIRING LEADERS Magazine, Director of Times Applaud Pvt. Ltd.

Taushif Patelhttps://taushifpatel.com
Taushif Patel is a Author and Entrepreneur with 20 years of media industry experience. He is the co-founder of Target Media and publisher of INSPIRING LEADERS Magazine, Director of Times Applaud Pvt. Ltd.

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